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Communication Services Integrated, Inc.
105 Park Place Way
Carrollton, GA 30117

T: (770) 834-2453
F: (770) 834-9442
E: sales@csii.net

What Makes CSII Voice the Clear Choice?

Simplicity. Future-proofed.
That’s what you get from us right out of the box. Our support for our customers is second to none, and our experienced support team endlessly strives to enable your success, evolving as your needs do in order to facilitate a truly future-proof solution that improves your business now, and maintains its success for years to come. With diverse knowledge of the cloud communications industry, we’re able to provide our customers with the exceptional people, proven processes, and innovative technology they need, while eliminating the complexity of traditional communication solutions.

The Future is Here, Are You?

The communications industry is undergoing unprecedented technological innovation. Cloud software continues to flip the industry on its head, enabling explosive growth through a business model that allows companies like yours to utilize high-value software and services like Hosted PBX and VoIP, SIP Trunking, Unified Communications, and much more. CSII Voice gives you the tools and features you need to enhance your business for improved growth and success. Utilize countless options to take your business to the next level with a wide variety of services from Hosted PBX
and VoIP to Enhanced SIP Trunking.

Products & Services

Hosted PBX

You want reliable, high-quality phone systems that simply work. And with your business in a constant state of change, sometimes simple suffers. But today, transforming your phone system is simple regardless of your business—whether you have five employees or 500.


• Dissolve costs of traditional phone closets
• Full PBX capabilities utilizing easy interface
• Low monthly phone bills (including VoIP services)
• Future-proof your phone systems

SIP Trunking

We offer SIP Trunking (virtual phone lines utilizing broadband access connection) solutions for any sized-business—whether you’re a small business looking for the flexibility and cost savings of VoIP or a mid-sized business looking for business continuity, disaster recovery, and unlimited or metered calling plans, we help you save up to 40% over traditional telephone lines.

Virtual Auto Attendant

Get unlimited auto attendants, extensions, and mailboxes— all configured to meet your exact requirements. You’ll be able to utilize an unlimited combination of IP desk phones and softphones, while seamlessly integrating your call flow with
your wireless technologies.

Unified Communications

Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.



• Mobility: Access the information you need (internet connection required).

• Manageability: Small to mid-sized businesses can provide a simplified, service to compete more effectively with the competition.

• Scalability: With the constant change in technology, scalability is huge in today’s business world and with UC, your services can be provided on a per-customer basis, cutting down unnecessary costs.

• Disaster Recovery: Your business can rest easy in a server emergency with the use of UC, where your data can be backed-up for rapid recovery.

Voice to Text Feature Advantages and Benefits.

CSII Voice to Text solution leverages Google’s AI and machine learning capabilities to transcribe spoken words into written text automatically and without human interaction. This allows businesses to have their voicemails automatically transcribed and sent to them via email, SMS, or our ClickConnex mobile app. This technology is ideal for busy professionals who can't be accessible at a moment's notice, are often in meetings, or in an environment where it’s not feasible to listen to messages in sequential order.

Why Voice to Text?

Business professionals are very busy people, and many need feature-rich communications products and high-quality data services to run their businesses efficiently. Cutting-edge technologies like artificial intelligence (AI) and machine learning help them to boost business productivity and stay competitive in a global market.

What is Voice to Text?

As the name suggests, a Voice to Text solution uses AI and machine learning to transcribe spoken words into written text automatically and without human interaction. CSII’s Voice to Text solution currently allows end users to have voicemails automatically transcribed and sent to them via email, SMS, or our ClickConnex mobile app.

Boost Productivity with Voice to Text

Voice to Text is ideal for busy professionals who can't be accessible at a moment's notice, are often in meetings, or in an environment where it’s not feasible to listen to messages in sequential order. Users can review transcribed voice messages at a time and place that's most convenient, and can quickly hone in on specific messages. Users benefit from CoreDial’s Voice to Text solution in a number of ways:

  • Saves Time – Navigating voicemail menus and listening to voicemails in order is a thing of the past. Busy professionals don’t have time to listen to every voicemail, and with Voice to Text, they can skip the voice messages they’re not interested in reading.
  • Prioritization - Voice to Text offers a practical, at-a-glance way to keep up with the messages that need attention. Users can quickly scan transcribed messages and address messages based on importance or time sensitivity.
  • Find Information – Users can efficiently hone in on specific transcribed messages to find exactly the information they need – from contact information, to payment details, to an address for their next meeting. With Voice to Text, users don’t have to listen to every voicemail to capture specific information.

 

CSII Voice Portal

  • Access Your Portal

    As a CSII Voice subscriber, you will have access to your account through our private portal. You can view system messages, invoices and customize the services that you are subscribed to. You can also make payments on your account and contact support from directly within the portal.
  • Reporting

    The reports section of your online portal has the ability to show you your path usage and graph your activity over time.

Client Testimonials

Here are some of the things our clients have to say about CSII.
  • After a nightmare situation with another (national) company, CSII came in like a super hero and saved the day! They made my business communications systems so simple, practical, affordable, and just plain easy! They are just a call or text away from any difficulties we may have, and are sweet, professional, fun, and all around wonderful to work with. This was one aspect of opening my own practice that didn't have to be difficult, and for that, I am very grateful! I would recommend CSII without reservation to any small business!
    3:16 Healthcare
    Allison Key
  • Bottom line, the entire team at CSII demonstrated unmatched customer service and a philosophy to partner with NG Turf to create streamlined and cost effective solutions for our communication platforms. It was a pleasure working through the implementation process and we look forward to a beneficial partnership going forward. Thanks again CSII.
    Helen Albrightson, North Georgia Turf
  • We have been a customer of CSII for 15 years and the service provided has consistently impressed us. But, great service is only part of the reason CSII stands out. Their employees are a pleasure to work with and they never hesitate to go above and beyond to provide excellent service year after year. Though issues with our service are rare, we can always count on CSII to assist us in a heartbeat. CSII is Gateway Printing's go-to for all of our communication needs and we look forward to continuing business with them for many years to come.
    Nolan & Tim Pointer, Gateway Printing
  • We have been with CSII for many years and we have always received prompt and courteous service. They treat us as we are their number one client. Though, this is what they do for everyone. The technicians are very knowledgeable and polite.
    David Drew, D.M.D., Southern Dental

 

How does the process work?

 

Request Proposal

The initial step in the process is for you simply submit a request for a proposal from our Solutions Team.

This will get the process started and help us create a starting point for customizing your solution.

Proposal Phase

During the Proposal Phase, our team will analyze your existing communications, create solutions to resolve current pains and construct a solution that is specific to your needs.

Provisioning

Once you are satisfied with the specs, we can begin building your solution. We will provision your hardware and perform any custom programming to meet the needs of your installation.

Installation

This is a big day for you!
Your freshly provisioned communications system will be installed at your location and you will be trained on its use.

 

We're excited to get started too. Our solution is very flexible and meets the unique needs of so many different clients. We can hardly wait to see what we can do for you! To get started, we need to know just a little bit of information from you. From there, we can open up additional communication to build the perfect solution just for you. Simply click the box to the left and we'll get going. Thanks!

You Can Help Us Build a School!

 

CSII is excited to be partner with Pencils of Promise to build a school in Guatemala.

For each of the next 250 customers that sign up for any of our CSII Voice services, we are contributing $100 in your honor to our campaign to build a school.

What is Pencils of Promise? Read more by clicking here.

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