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Local Managed Voice Solution
vs
Big-Provider Phone Lines
Local Support vs Call Center Support
CSII
-
Local team for your local business
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Faster response times (phone support and onsite support)
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Direct point of contact
Big Providers
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National call centers
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Long hold times
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Long onsite responce time
Cloud Phone Systems vs. Traditional Phone Lines
CSII
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Cloud-based business phone system
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Calls work anywhere (office, home, mobile)
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Desktop & mobile apps included
Big Providers
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Primarily desk-phone focused
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Limited mobility without upgrades
-
Less flexible for remote teams
Texting, Apps & Advanced Features
CSII
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Business texting (SMS)
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Unlimted Auto attendants, call routing & time frames
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Easy scalability as your business grows
Big Providers
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Voice-first service
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Texting & advanced features often require add-ons
-
Less customization
Big Providers provide a phone line.
CSII provides a communication solution.
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